If you are using AOL with PayPal and receive the error message "page cannot be displayed", the error is likely attributed to the AOL web browser's security level being set too low.

To determine if the error is occurring in an AOL browser, connect to AOL and minimize the AOL browser. Once the AOL browser is minimized, open an alternate browser (one should already be loaded on the computer), either Microsoft's Internet Explorer or Netscape Navigator or Communicator, and log in to your PayPal using the alternative browser.

If problems continue, please review the Help or About information for the version and cipher strength of the browser. If the website is timing out at 39% or receiving the error message "page cannot be displayed", upgrade the browser to 128-bit encryption strength (AOL 6.0 and higher). For Internet Explorer:

1. Click Help and About to review the amount of encryption currently installed on your browser. This is generally termed in this screen as Cipher Strength.
2. If the level is less than 128-bit encryption, click Update Information within the Help window and you will be directed to the upgrade page. This upgrade will only take a few minutes.

You will also need to check your browser settings:

1. Click Start, Settings, Control Panel and then open Internet Options
2. Select Advanced and scroll to the bottom of that window
3. Ensure that 'Use SSL 2.0', 'Use SSL 3.0' and 'Use TLS 1.0' are checked as Enabled. If these are not enabled, check the box next to each of these options

This article has been taken from PayPal's Help Center.